Scope of This Privacy Policy
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you browse our store, place an order, receive a shipment, contact customer care, request a return or exchange, or interact with our marketing activities.
Information We Collect
We may collect the following types of information:
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Identifiers and contact information, including name, email address, phone number, billing address, and shipping address.
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Order, payment, return, exchange, and transaction information.
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Customer service messages and other information you voluntarily provide.
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Device information, IP address, browser information, browsing activity, and cookie identifiers.
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Other information you choose to submit through forms, reviews, account settings, or communications.
How We Use Personal Information
We may use personal information to operate our store, process payments, fulfill and track orders, provide customer support, manage returns and exchanges, prevent fraud and unauthorized activity, improve our services, measure advertising performance, provide advertising where permitted, and comply with applicable legal obligations.
Service Providers and Information Sharing
We may share information with service providers and other parties when reasonably necessary to operate our business. These may include Shopify, payment processors, shipping carriers, fulfillment providers, security services, analytics and advertising providers, professional advisers, and public authorities when required or permitted by law.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer support, dispute resolution, security, recordkeeping, and compliance with applicable laws.
Cookies and Google Advertising
We and our service providers may use cookies and similar technologies for essential store functions, analytics, fraud prevention, performance measurement, and advertising.
Our store may use Google Ads features, including Remarketing and Conversion Tracking, to measure advertising performance and provide relevant advertising. Depending on your browser or device, you may be able to manage or restrict certain nonessential cookies and similar technologies through available settings.
CCPA/CPRA and Other U.S. Privacy Rights
Where the California Consumer Privacy Act and California Privacy Rights Act (CCPA/CPRA), or another applicable U.S. state privacy law, applies, eligible consumers may have rights to request access to or knowledge of personal information, correction, deletion, portability, and information regarding the collection, use, disclosure, sale, or sharing of personal information.
Eligible consumers may also have the right to opt out of the sale or sharing of personal information for cross-context behavioral advertising. We will not discriminate against consumers for exercising applicable privacy rights.
Do Not Sell or Share and Global Privacy Control
You may submit a Do Not Sell or Share My Personal Information request using the contact information provided below.
Where required by applicable law, we recognize an enabled Global Privacy Control (GPC) signal as an opt-out request for the browser or device transmitting the signal. Certain privacy requests may require reasonable identity verification before they can be processed.
Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no online service, electronic transmission, or storage system can be guaranteed to be completely secure.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact customer care.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or applicable legal requirements. Revised versions will be published on our store when appropriate.
Privacy Questions and Requests
For privacy questions, privacy-rights requests, or Do Not Sell or Share requests, please contact our customer care team using the information below.
Merchant and Customer Care Information
Store name: getrael
Contact email: Support@getratere.shop
Phone: (623) 991-5077
Physical and return address: 585 West Old Territory Trail, Flagstaff, AZ 86005, United States
Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).